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Return policy

Return Policy

Thank you for shopping at Amader24 Bazar. We want to make sure you are completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

 

1. Eligibility for Returns:

To be eligible for a return, the item must be unused and in the same condition that you received it.

The item must be in the original packaging.

The return must be initiated within 7 days of the purchase date.

2. Non-Returnable Items:

Certain items are not eligible for returns, including but not limited to gift cards, downloadable software, and personalized/customized products.

3. Return Process:

To initiate a return, please contact our customer service at [customer service email/phone number].

Our customer service team will guide you through the return process and provide you with a return authorization if applicable.

Please securely package the item and include a copy of the original packing slip or order confirmation.

Ship the item to the address provided by our customer service team.

4. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

We recommend using a trackable shipping service to ensure that your return is received.

5. Inspection and Refund:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

6. Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank/mobile account again.

Then contact your credit-Debit card/MFS company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at admin@amader24.com / Call +8809678-776655.

7. Exchanges:

If you need to exchange an item, please contact our customer service team for assistance.

8. Cancellations:

Orders can be canceled within 24 hours of purchase. Once an order has been processed and shipped, it cannot be canceled.

9. Changes to This Return Policy:

We reserve the right to update or change our return policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.

By making a purchase on Amader24 Bazar, you agree to this return policy.

 

If you have any questions about our return policy, please contact us at admin@amader24.com / Call +8809678-776655.

Thank you for shopping with us!

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