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Refund policy

Refund Policy

Thank you for shopping at Amader24 Bazar. We appreciate the trust you place in us and want to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

 

1. Eligibility for Refund:

To be eligible for a refund, the item must be unused and in the same condition that you received it.

The item must be in the original packaging.

The return must be initiated within 7 days of the purchase date.

2. Non-Refundable Items:

Certain items are not eligible for refunds, including but not limited to gift cards, downloadable software, and personalized/customized products.

3. Refund Process:

To initiate a return, please contact our customer service at admin@amader24.com / Call +8809678-776655.

Our customer service team will guide you through the return process and provide you with a return authorization if applicable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

4. Refund Approval:

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

5. Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank/mobile wallet account again.

Then contact your credit/Debit card/MFS company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at admin@amader24.com / Call +8809678-776655.

6. Exchanges:

If you need to exchange an item, please contact our customer service team for assistance.

7. Cancellations:

Orders can be canceled within 24 hours of purchase. Once an order has been processed and shipped, it cannot be canceled.

8. Changes to This Refund Policy:

We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.

 

By making a purchase on Amader24 Bazar, you agree to this refund policy.

If you have any questions about our refund policy, please contact us at admin@amader24.com / Call +8809678-776655

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